Insurance Compliance Services

We provide insurance compliance services to brokers, intermediaries and insurance firms across the UK. Whether you require support with FCA authorisation, ongoing compliance oversight or specific regulatory projects, our services are designed to be practical, proportionate and aligned to your business model.

Trusted Solutions from the Insurance Compliance Experts

At ICS, we believe our job is to give clients the compliance support which best meets their business needs, whether that’s regular, ongoing assistance, or simply some one-off help and advice.

As one of the UK’s leading insurance compliance consultancies, we support brokers, intermediaries and insurance firms across the general insurance market. Whether you require ongoing compliance support or assistance with a specific project, our services are designed to be practical, proportionate and aligned to your business needs.

From FCA authorisation and establishing robust policies and procedures, through to ongoing compliance oversight and navigating your relationship with the FCA, we deliver flexible support at every stage of your business lifecycle.

If you would like to discuss your insurance compliance requirements, please call us on 01892 539600 or email enquiries to us at: enquiries@insurancecompliance.co.uk
 

 

Our Core Services

Our services are usually helpful when firms are:

  • Applying for FCA authorisation
  • Experiencing regulatory change or growth
  • Preparing for an audit or review
  • Lacking internal compliance resource
  • Considering changes in ownership or senior management
FCA Compliance Consultants

FCA Compliance Consultants

Applying for FCA authorisation can seem daunting, but at ICS we’re here to make that process as seamless and painless as possible. We provide tailored support based on the resources you already have so if you’re just starting up and need full hands on support we are there to help. Alternatively if you’ve been through the process before, or have in-house support, we can provide a technical review before submission to ensure a clean application. We can provide all the template documents needed to support the application and guide you through the application forms and FCA Connect system.

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One-off Compliance Services

One-off Compliance Services

If you have a particular concern/issue (Consumer Duty or Client Money for example), proposed changes in business ownership or management structure or simply wish to understand the compliance health of your business we can provide targeted support. We will offer an initial complimentary scoping meeting to understand your needs and you can use this meeting to fully understand our approach as well as meet the consultants who would undertake the work for you. We appreciate that choosing a consultant is an investment on your part and we want you to be happy with the team that will support you.

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Ongoing Compliance Support

Ongoing Compliance Support

We partner with regulated intermediaries to support them in any way they need to meet their regulatory responsibilities. Whilst the vast majority of our clients work with a dedicated compliance consultant and meet on a regular basis, we also offer a remote service with access to a compliance portal, regular bulletins, webinars and a helpline.

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Compliance E-Learning

Compliance E-Learning

To support ongoing learning, development and competence of your colleagues we offer access to two digital e-learning platforms. These provide remote and blended learning opportunities to support development and enable colleagues to fulfil regulatory requirements. We also offer face to face training on a wide variety of topics under our Searchlight brand.

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If you’re unsure which service is right for your business, speak to one of our compliance consultants today.

Get in Touch

An APCC Member

Why Choose Insurance Compliance Services?

We help intermediaries to keep up to speed with regulatory change and understand the implications for their business model. Our key strength is translating FCA requirements into practical and proportionate solutions; we’ve been trading for over 20 years so we have significant experience in supporting our clients to meet their regulatory responsibilities.

  • Over 300 clients, many of whom have been with us since we set up in 2002
  • ICS is a well-established, highly-respected compliance support service
  • We have an extensive list of services to choose from to suit your needs
  • We have the scale, expertise and flexibility to support all sizes of firm
  • Nationwide coverage - our insurance compliance consultants are based all across the UK

More About ICS

Insurance Compliance Support FAQs

We regularly receive questions from insurance brokers and intermediaries about FCA requirements, outsourced compliance support and regulatory expectations. Below are answers to some of the most common queries from firms operating in the UK general insurance market. If you have any other question please get in touch and one of our FCA compliance consultants will be happy to help.

Insurance firms at all stages of their lifecycle may require compliance support, from businesses preparing for FCA authorisation through to established firms making changes to their distribution model, ownership structure or senior personnel.

Even where firms maintain in-house compliance personnel, external support can provide valuable perspective. Compliance roles within insurance intermediaries can be complex and isolating, particularly when interpreting FCA rules and guidance against a firm’s operating model. Access to experienced consultants via a helpline or our compliance portal ensures additional expertise is available when needed.

Insurance firms often engage a compliance consultancy when they recognise gaps in internal experience or resource. This may include developing policies and procedures, strengthening oversight arrangements or communicating effectively with the FCA.

We support a broad range of insurance intermediaries, from small local brokers to larger regional firms, Managing General Agents (MGAs), niche underwriters and secondary intermediaries such as motor dealers.

Outsourced compliance support can be delivered remotely via a portal or helpline, or through a consultant-led arrangement with regular contact from a named advisor. For the latter, a structured programme of support and monitoring activity is established, including agreement of a Compliance Monitoring Programme, alongside support with FCA applications and regulatory reporting.

Yes. Our experienced consultants undertake regulatory compliance audits and health checks and include former FCA professionals who can support firms in preparing for and navigating communication with the FCA.

Yes. Our services are designed to support firms at every stage of their lifecycle and can scale as requirements evolve. They are particularly valuable for smaller firms that may not yet have dedicated internal compliance resource.

We provide both ongoing compliance support and assistance with specific projects. This includes FCA applications, audits and health checks, due diligence reviews, file reviews, quality assurance work and senior management training in areas such as SMCR, conduct and culture.

Yes. We deliver compliance training across all levels of a regulated business, from apprentice and graduate development through to senior manager governance and conduct training. Training can be delivered by our experienced compliance team or through our sister companies, DevZone and Searchlight.

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